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Thursday, 17 December 2015

Endowment Effect

It is a hypothesis that people ascribe more value to things because they own them.

-"Free refund within trial period"
http://www.spring.org.uk/2013/03/the-endowment-effect-why-its-easy-to-overvalue-your-stuff.php

Marketing strategy : let the customers own it before asking them to judge if the goods are worth buying.
eg, service free trial, extra benefits on first transaction

hmmmm........
healthcare as part of business
#thinkinghardtoretaincustomers

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